1. About Us
This website and associated services are operated by Limitlas AI Ltd, trading as Transcend Labs Developments ("Transcend Labs Developments", "Transcend Labs Dev", "we", "us", "our").
Limitlas AI Ltd is a company registered in England and Wales (Company No: 16871239).
Transcend Labs Developments operates as a creative technology, digital development and AI-powered business transformation studio.
We provide services including, but not limited to:
- Website design and development
- AI chatbot integrations
- Branding and digital identity services
- Automation systems
- Digital infrastructure
- Marketing and growth systems
- Creative consultancy
- UI/UX design
- Ongoing website support and maintenance
2. Acceptance of Terms
By accessing this website or engaging our services, you agree to be bound by these Terms & Conditions.
If you do not agree to these Terms, you must not use this website or our services.
3. Services
All services provided by Transcend Labs Developments are subject to project scope, timelines, availability and written agreement.
We reserve the right to:
- Refuse service
- Decline projects
- Modify service offerings
- Update pricing
- Amend technical specifications
without prior notice.
4. Project Timelines
Estimated timelines provided are indicative only and may vary depending on:
- Client responsiveness
- Scope changes
- Third-party integrations
- Technical complexity
- Content delivery delays
We are not liable for delays caused by client inactivity, third-party providers or circumstances outside our control.
5. Client Responsibilities
Clients agree to:
- Provide accurate information
- Supply requested content and materials promptly
- Ensure they own or have permission to use supplied content
- Review work within reasonable timeframes
- Maintain appropriate backups where applicable
Clients remain responsible for the legality and accuracy of all materials submitted.
6. Payments
All invoices are payable in accordance with agreed payment terms.
Unless otherwise agreed:
- Deposits are non-refundable
- Work may not commence until payment is received
- Final delivery may be withheld until balances are cleared
Monthly support packages renew automatically unless cancelled in writing.
We reserve the right to suspend services for overdue accounts.
7. Support Packages
Support packages may include:
- Website updates
- Content amendments
- Technical support
- Minor design changes
- Maintenance assistance
Support packages do not include:
- Full redesigns
- Large development requests
- New system architecture
- Major custom integrations
Unused support hours or updates do not roll over unless agreed otherwise.
8. Intellectual Property
Unless otherwise agreed in writing:
- Clients retain ownership of their original content
- Transcend Labs Developments retains ownership of internal frameworks, systems, templates, concepts and proprietary processes
Final website ownership may transfer upon full payment.
We reserve the right to showcase completed work within our portfolio, marketing materials and social media unless otherwise agreed.
9. AI & Automation Disclaimer
Certain services may utilise artificial intelligence systems, automation tools and third-party technologies.
While we aim to deliver commercially effective systems, we do not guarantee:
- Specific business outcomes
- Revenue increases
- Lead generation performance
- Search engine rankings
- Advertising performance
- AI-generated accuracy
Clients remain responsible for reviewing and approving all outputs.
10. No Professional Advice
Nothing provided by Transcend Labs Developments constitutes:
- Legal advice
- Financial advice
- Investment advice
- Tax advice
- Regulatory advice
Clients should seek independent professional advice where required.
11. Limitation of Liability
To the fullest extent permitted by law, Transcend Labs Developments shall not be liable for:
- Loss of profits
- Business interruption
- Indirect or consequential losses
- Data loss
- Technical downtime
- Third-party service failures
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
12. Third-Party Services
Projects may integrate third-party services including:
- Hosting providers
- AI platforms
- CRM systems
- Analytics tools
- Payment providers
- Marketing platforms
We are not responsible for outages, policy changes or technical failures of third-party services.
13. Confidentiality
We will take reasonable steps to protect confidential information shared with us.
However, no electronic transmission or storage system can be guaranteed fully secure.
Clients should avoid sharing highly sensitive information unless necessary.
14. Termination
We reserve the right to terminate or suspend services where:
- Terms are breached
- Payments are overdue
- Abuse or misconduct occurs
- Projects become commercially or technically unviable
Termination does not remove the client's obligation to pay outstanding fees.
15. Changes to Terms
We may update these Terms & Conditions periodically.
Updated versions will be published on this website.
Continued use of our services constitutes acceptance of any revisions.
16. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.