1. About Us
This website and associated services are operated by Limitlas AI Ltd, trading as Transcend Labs Developments ("Transcend Labs Developments", "Transcend Labs Dev", "we", "us", "our").
Limitlas AI Ltd is a company registered in England and Wales (Company No: 16871239).
Transcend Labs Developments operates as a creative technology, digital development and AI-powered business transformation studio.
Website: https://transcendlabs.dev
Email: support@transcendlabs.dev
2. Introduction
This Privacy Policy explains how Transcend Labs Developments collects, uses and protects personal information.
By using this website, you consent to the practices described in this policy.
3. Information We Collect
We may collect:
- Name
- Email address
- Telephone number
- Business information
- Website information
- Project requirements
- Communication history
- Technical usage data
- IP address
- Browser/device information
4. How We Use Information
We may use information to:
- Provide services
- Respond to enquiries
- Manage projects
- Improve website functionality
- Process payments
- Send updates
- Provide support
- Conduct analytics
- Improve marketing performance
5. AI & Automation Processing
Some information may be processed using AI-powered tools and automation systems for:
- Workflow optimisation
- Customer support
- Website functionality
- Content generation
- Analytics
We aim to use reputable providers and reasonable safeguards.
6. Data Sharing
We do not sell personal information.
We may share information with trusted third-party providers where necessary to deliver services, including:
- Hosting providers
- CRM platforms
- Payment processors
- Analytics services
- AI platforms
- Email providers
7. Data Retention
We retain information only as long as reasonably necessary for:
- Service delivery
- Legal obligations
- Business operations
- Security purposes
8. Security
We implement reasonable technical and organisational measures to protect information.
However, no online platform can guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
Requests may be submitted via our contact details.
10. Cookies & Analytics
This website may use cookies and analytics technologies to improve functionality and performance.
For more information, please refer to our Cookies Policy.
11. Changes to this Policy
We may update this Privacy Policy periodically.
Updated versions will be published on this website.
12. Contact
For privacy-related enquiries, please contact:
Limitlas AI Ltd trading as Transcend Labs Developments
Email: support@transcendlabs.dev
Website: https://transcendlabs.dev